Get in Touch With Us
Got a question about a no deposit bonus, spotted something on our site that needs updating, or just want to tell us what you think of our rankings? This page covers the ways to reach the Online Casinos Canada team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting a response from our team. Write to us at [email protected] and a real person will read your message — we do not rely on automated replies to close out enquiries.
If your question relates to a specific brand, such as one of the no deposit or welcome bonus offers featured on our site, please name the casino and, where possible, the offer in question. This helps us route your message correctly and reply with something useful rather than generic.
What We Can Help With
- Questions about no deposit bonuses — how a specific offer works, what wagering conditions apply, or why an offer might differ from what you have seen elsewhere.
- Corrections — bonus terms, ratings and offer details change on the operator side, and we would rather hear from a sharp-eyed reader than leave something out of date.
- Content suggestions — if there is a Canadian casino topic, payment method, or game category you think we should cover in more depth, let us know.
- Site feedback — anything that made the comparison tables, reviews, or rankings harder to use than they should be.
- Responsible gambling concerns — if you or someone close to you is struggling with gambling, tell us in your message and we will point you towards appropriate support resources rather than trying to handle this ourselves.
What Happens After You Send a Message
Every message is read by our team before any reply goes out. We aim to respond within a couple of working days, though enquiries that touch on a specific offer's terms may take slightly longer if we need to check details with the operator or re-verify current conditions as of 2026.
We will not ask for deposit information, account passwords, or payment details through this contact channel. If you need help with an account issue on a specific casino site, that request should go directly to the operator's own support team — we can point you in the right direction, but we do not manage player accounts.
A Note on How We Cover This Market
Our reviews and rankings of Canadian online casinos are researched independently, and reader input genuinely shapes what we prioritise updating. If a bonus term looks different from how we described it, or a casino has changed its offer since our last check, that is exactly the kind of message we want to receive.
If you are still deciding where to play, you might also find our roundup of trusted casinos operating outside GamStop useful background reading before you get in touch with a specific question.
Thanks for taking the time to visit this page — we read every message that comes through, and we look forward to hearing from you.